Warranty and Repair

Warranty and repair

The Mammut Sports Group AG generally guarantees for all its products. However, this guarantee does not cover replacement as a result of incorrect use, normal wear and tear or fading as a result of UV exposure. The guarantee also excludes damage caused by external factors such as falling stones, rocks, ski edges, embers, fire, etc. However, in such cases we can offer a professional repair service at the customer's expense.
In the case of actual guarantee claims, the product will be repaired or replaced free of charge.

Step 1: Clean product + find receipt
Step 2: Take to dealer or Mammut Store
Step 3: From dealer or Mammut Store to Mammut Customer Service
Step 4: Customer Service processes the return
Step 5: Back to dealer or Mammut Store
Step 6: Back to you