Daniel Arnold
 

Product filter


  • Reset

Precautionary recall - Elastic lenyard

Mammut recalls the 2012 Via Ferrata Sets Tec Step Bionic, Tec Step Classic, Tec Step Brenta Classic and Tec Step Bionic Turn from the market as a precaution.

In August 2012, there was a fatal accident involving a Via Ferrata set from a competitor brand. As an immediate response, different testing institutes tested Via Ferrata sets according to tightened protection goals. These tests established that some karabiner arms made from elasticated webbings were far too weak – these products have already been recalled in summer.

The Mammut sets that were tested verifiable showed much higher breaking strengths. There was no immediate danger to users as the Mammut products using this elastic arm construction were only introduced in Spring 2012.

Meanwhile, Mammut executed further tests and investigations and these showed that there is a very small residual safety risk after very long periods of very heavy usage over several seasons. The risk to safety only occurs if the product usage vastly exceeds the recommended usable lifetime (see table).

In order to prevent any future risk to consumers, Mammut has decided to recall the following products as a precaution:

2130-00240 Tec Step Bionic

2130-00220 Tec Step Classic

2130-00250 Tec Step Brenta Classic

2130-00230 Tec Step Bionic Turn

The products affected by this recall are detailed at the side of this document. If you are in possession of one of the affected Via Ferrata Sets, you have the opportunity to send these back to have the elasticated karabiner arms replaced. The webbing will be replaced with a construction that increases the security and eliminates the residual risk described above.

The following possibilities exist for the return of the products

1. Send your Mammut Via Ferrata set to our customer service centre.

 

For customers outside the EU and in Switzerland:

Mammut Sports Group AG

Kundenservice

Birren 5

CH-5703 Seon

 

For customers within the EU:

Mammut Sports Group GmbH

Kundenservice

Mammut-Basecamp 1

D-87787 Wolfertschwenden

 

2. Return your Via Ferrata set to your Mammut dealer. The dealer will take care of the return of the product.

Please use the prepared product return form for the shipment.

 

Further processing

When your Via Ferrata Set arrives at Mammut Sports Group, the elasticated webbing will be replaced and your own product will be returned to you. This service is free of charge and your postal costs will also be refunded. We ask for your understanding that this process requires some time.

 

Mammut Sports Group has set up a Hotline to answer further questions about this subject:

E-Mail: viaferrata@mammut.ch

Tel: +41 (0)62 769 81 85