Frequently asked questions
When is the liquidation sale at Mammut’s headquarters in Seon?
This sale always takes place in the last weekend of June and November.
Ausverkauf, Liquidation, Liquidationsverkauf, Rampe, Lagerverkauf, Lager, Sale, Stock
The next sale will have the following opening hours:
Friday, 27.06.14, 09.00 – 20.00
Saturday, 28.06.14, 09.00 – 12.00
What should I do in the event of a warranty claim or a repair?
Please take the Mammut product to your nearest Mammut dealer. The dealer will then contact Mammut and initiate all further steps.Warranty and repair
Where can I submit general enquiries or criticisms relating to products?
You can use our contact form to do thisContact
Why can’t I find a certain Mammut item on the Mammut website?
You may be looking for an old item. Our website displays the latest summer or winter collection.
What does Mammut do to protect the mountain environment?
Discover the areas in which Mammut takes responsibilityResponsibility
Where does the name Mammut come from?
Mammut company historyCompany history
Why “Swiss technology” when not all products are produced in Switzerland?
The Mammut Sports Group produces in Switzerland where this is economically viable. This includes all Mammut climbing ropes, slings and webbing, the PULSE Barryvox® avalanche transceiver and small series of specialist alpine boots. As a result of economic development, it is only possible to produce niche products from the textiles and footwear sector in Switzerland.
Thanks to our product managers, designers and developers, with one prototype seamstress for both merchandise and clothing and a cutting technician, we can develop and test many products in Seon, responding immediately to any defects.
The country of production is stitched clearly on each product in large letters and there is no Swiss cross or the name “Switzerland” on the product. We also place great emphasis on maintaining high social and ecological standards in the factories that produce for us.
We are proud of the fact that over the last few years the Mammut Sports Group has managed to create a significant number of new jobs. The Mammut Sports Group employs more than 250 people in Switzerland, with half of this number recruited over the last ten years. We believe that this achievement is the result of our differentiated production policy, adapted in sufficient time to economic conditions.
Why do I find no more Raichle shoes?
Raichle became Mammut. Mammut’s new footwear is Mammut on the outside and Raichle on the inside - alpine expertise combined with 100 years of shoemaking tradition. Concentrating on one brand creates valuable synergies in marketing and sales, strengthening our market presence as a whole. The relaunch of the Mammut footwear collection, together with Raichle’s 100-year anniversary, represents a unique opportunity for strong growth in the footwear area.
However, our footwear will still be sold under the Raichle name in the winter 08/09 season.
Does Mammut have an online shop?
No, Mammut does not have an online shop. Please visit your nearest mountain sports store or Mammut outlet. To locate your nearest dealer, use our dealer search.